The Management and Health Laboratory, established in December 2004, carries out:
Research to support the performers of the health care system through the management processes and the innovation of health and social care;
Performance evaluation to measure the capacity of the regional health system, of the health authorities and the district areas to be effective and efficient, in delivering appropriate services in line with the needs of the population;
Management training for top management and for the key figures of the regional health systems, with special regard to the Tuscan System as the Lab represents the accredited subject for the training of top management.
The Lab mission is to develop the managerial sciences in order in support of public health by:
- enhancing its founding logics;
- developing and sharing knowledge;
- building organizational and management innovation to improve citizens health.
In 2019, researchers have selected valid indicators focusing on quality of clinical aspects, long-term care financial and organizational sustainability, patient satisfaction with caregivers, and non-clinical domains such as leisure and recreational activities
The new hAPPyMom is a mobile application software developed by the researchers of Sant’Anna School MeS Lab for health services management. The Android and iOS application (free download) is available across Tuscany giving essential information for having a healthy pregnancy and childbirth