Ricercatrice Istituto di Management Manuela Furlan manuela.furlan@santannapisa.it 050 883847 Palazzo Alliata Publications Contributo in Atti Convegno (Proceeding) (1) deactivate filter: Contributo in Atti Convegno (Proceeding) Anna Emanuela, Tangolo; Furlan, Manuela Improve Care. Learn to Communicate. A new personnel training model in the wake of user criticism Open new browser tab (2007)