Scuola superiore sant'anna

Post-doctoral fellow

Sabina De rosis


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Post-doc fellowship at the Management and Healthcare Laboratory (Mes Lab) of the Institute of Management, she currently coordinates the PREMs and PROMs Observatory that continuously collects and reports real-time updated patient feedback on care experience and outcome in the healthcare organizations of Tuscany, Veneto and in the Local Health Authority of Biella (Piemonte). She is working at the integration of PROMs and PREMs based indicators into the whole healthcare performance evaluation system developed by the MeS Lab. She has coordinated the project on "Online communication of health care organizations" and the peer-to-peer and social marketing project called "beFood".

Her research interests are mainly in the field of research related to the user experience and empowerment, and the co-creation of value in the health care system. However, she collaborates to projects which include methodological, technological, organizational and business innovation in the health system, such as an innovative method to collect patient feedback on their experience with the Emergency Department care, and the mHealth project supporting the experience of women in their maternity pathway, called "hAPPyMamma".

She obtained her Ph.D in Management, Innovation, Health and Sustainability from the Sant’Anna School of Advanced Studies cum laude, with a thesis entitled: "Co-Creating Value in Healthcare: A multi-stakeholder approach for eHealth innovations", with a Telecom grant. She received the Laurea degree in Marketing from the LUMSA University of Rome, Italy, in 2007, a Master degree in Engineering and Economics of Environment and Territory  from the Roma Tre University of Rome, Italy. Since 2005, she has been working as strategic planner in corporate social responsibility field, and since 2008 in environment and health impact assessment processes. She collaborated with Italian National Research Council, in the Institute of Clinical Physiology. 

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Institute of Management